Privacy Policy

Privacy Policy

At Luxius, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect and store the following personal information:

  • Contact Information: Name, email address, phone number (e.g., for WhatsApp communication), and delivery address.
  • Payment Details: Information necessary to process your transactions (securely handled by trusted third-party payment providers).

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing and delivering your orders efficiently.
  • Communicating with you regarding your purchases, updates, and inquiries.
  • Providing excellent customer support and assistance.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Secure Payment and Data Protection

We are committed to keeping your information safe:

  • Payment transactions are encrypted and handled securely by trusted third-party providers.
  • Sensitive data, such as payment information, is not stored on our systems.
  • We use stringent security measures to prevent unauthorized access to your personal data.

4. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccuracies in your data.
  • Opt-out of any marketing communications at any time.
  • Request deletion of your personal information, subject to legal and operational obligations.

5. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us:

6. Updates to This Policy

Luxius reserves the right to update this Privacy Policy when necessary to comply with changes in regulations or operational practices. Updates will be communicated through appropriate channels.

Your trust is the foundation of our business. Thank you for choosing Luxius!